Improving Law Office Processes—A Case Study (from Legal Technology and Law Practice Management 2018) (Online Seminar)

A pre-recorded streaming VIDEO replay of one session from the August 2018 live seminar, Legal Technology and Law Practice Management.

Featuring nationally acclaimed legal technology expert Barron K. Henley

W. Edwards Deming famously said, "When a good person meets a bad system, the system always wins." In the legal world, lawyers are rarely responsible for every step of a process.  As a result, there's often a disconnect between what a lawyer thinks is happening and what is actually happening.  Conversely, lawyers are sometimes involved in steps they shouldn't be involved with because they don't trust the process (or people) and fear mistakes will be made.   If you know or suspect that there are some inefficiencies in your office, the first step to improvement is to map out the processes involved.  In this session, we'll show you how to map your own processes and use a case study to illustrate how small adjustments can make dramatic improvements.

FACULTY

Barron K.  Henley, Esq., Affinity Consulting Group / Columbus, OH

Barron K. Henley, Esq., is one of the founding partners of Affinity Consulting Group, a legal technology consulting firm focused on automating and streamlining law firms and legal departments.  He earned his B.S./B.A. (marketing and economics) and J.D. from The Ohio State University and is a member of the American, Ohio, and Columbus Bar Associations, and the Worthington Estate Planning Council.  He is a member of both the ABA Law Practice Management and the Real Property Trust and Estate Law ("RPTE") Sections. He's a member of RPTE Futures Task Force, a Board Member for the ABA TECHSHOW, and is the former Chair of the Ohio State Bar Association Law Office Automation & Technology Committee.  Mr. Henley heads Affinity’s document assembly/automation and software training departments; he is a renowned expert on Microsoft Word, Adobe Acrobat, and HotDocs document assembly software; and has authored legal-specific manuals on HotDocs, Adobe Acrobat, and Microsoft Word, Excel, and Outlook.  He is also an expert in launching new law firms, overhauling existing firms, and documenting and re-engineering law firm processes.  Finally, Mr. Henley teaches continuing legal education (CLE) classes throughout the U.S. and Canada covering a wide variety of topics related to law practice management, technology, and ethics.