Debt Collection: Starting a Collection Practice, or Refining Your Existing One (Online Seminar)

MCLE Credits: 3.0
Ethics Credits Included: 0.0

MCLE Credit: 3.0 (Ethics: 0.0)
Live-Interactive Credit: 0.0
Price: $189 (Includes a downloadable audio version.)
Viewable Through: 09/30/2020


A pre-recorded streaming video from the September 2017 webcast, Debt Collection: Starting a Collection Practice, or Refining Your Existing One .

Why Attend?

  • Learn the nuts and bolts of collection practice in General District Court
  • Understand FDCPA compliance and debtors’ rights
  • Hear a view from the bench
  • Written materials will include relevant chapters from Virginia CLE®’s handbook Debt Collection for Virginia Lawyers: A Systematic Approach

Whether you have thought about setting up a collection practice or have recognized that your current system needs retooling, this program is for you! This program will give you the basic tools and tips you need in order to start setting up a thriving debt collection practice, or improve upon your existing operation.

Two key words apply: volume and methodology. This seminar will focus on both. Our speakers have experience with thousands of these cases during their many years of practice, and will cover these fundamental areas:

  • Overview of a collection practice and the collection practice system
  • Receipt of a claim
  • Gathering information
  • Improving the client’s position

In addition, this seminar will provide the perspective of a consumer protection lawyer on FDCPA compliance by collections attorneys. A leading Virginia attorney in the field of debtor's rights will tell you what he looks for when analyzing potential FDCPA claims—tips helpful to avoid violating the FDCPA, or, worse yet, a class action lawsuit.





Hon. Robert A. Pustilnik
, Richmond General District Court (Retired) / Richmond

Judge Pustilnik is a graduate of the University of North Carolina, who came to Richmond to go to law school, and stayed.  When he graduated from T.C. Williams in 1967, he went to work for, and then became partners with, Arthur F. Samuel, with whom he practiced law for over 35 years, until he became civil judge in the Richmond General District Court in May of 2002.  He left the bench in 2012, a victim of mandatory retirement.   During his tenure, he sat regularly in the Juvenile and Domestic Relations District Court, where he handled support cases and domestic violence criminal cases.  He loved every day that he spent on the bench of these two courts.  His guiding principle in his work is a quote from the book of Deuteronomy: “Justice, justice shalt thou pursue.”

In retirement, Judge Pustilnik serves as a substitute judge for about 25 different courts, and is on the bench somewhere almost every day.  Additionally, he continues to update several publications, teaches civil law to new judges, and follows and reports on the legislative session for the benefit of the General District Court Judges. He is an editor and author of the Virginia CLE® publication Debt Collection for Virginia Lawyers: A Systematic Approach.

Dale W. Pittman, Law Office of Dale W. Pittman, PC / Petersburg

As one of Virginia's first consumer protection attorneys, Dale Pittman represents consumers in debt collection harassment and false credit reporting cases, claims against payday lenders and car title lenders, and employment background check cases. His cases range from more routine individual claims to large consumer class actions. His litigation has resulted in many published opinions furthering the rights of victims of consumer credit overreaching and abuse.

Mr. Pittman has lectured for the ABA, Virginia CLE®, the Virginia State Bar, the VBA, the Virginia Trial Lawyers Association, the National Association of Consumer Advocates, the National Consumer Law Center, the Naval Justice School, the Judge Advocate General's Legal Center & School, local bar associations and others. He has contributed to numerous NCLC publications. He heads the VTLA’s Consumer Law Section, is past president of the Petersburg Bar Association, serves as the 11th Judicial District’s representative to the Council of the Virginia State Bar, and has served on the faculty of the VSB Professionalism Course on ethics for new Bar admittees. He is a recipient of the VSB Legal Aid Award, NACA's Consumer Attorney of the Year Award, and the Virginia Poverty Law Center’s Advocate of the Year Award, and is a Virginia Lawyers Weekly “Leader in the Law 2010.” VTLA recognized Mr. Pittman as only the fifth recipient of its Oliver White Hill Courageous Advocate Award, given periodically for demonstrated courage and commitment to the ideals of justice in representing an individual or cause at considerable personal risk.

Robert P. Quadros, Quadros & Associates / Newport News

Robert Quadros graduated from Virginia Tech in 1971 and received his law degree from the Marshall Wythe School of Law of the College of William and Mary in 1974. He was admitted to the Virginia State Bar in September of 1974. He specializes in general collection and plaintiffs’ litigation practice, with an emphasis on creditors’ rights in all state courts.

Mr. Quadros is a member of The Virginia Bar Association and past president of the Virginia Creditor's Bar Association. He also has been a speaker for the Committee on Continuing Legal Education for the Virginia State Bar on collection and creditor's rights from 1980 through present.

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