Improving Your Results in Bodily Injury Claims Handling

MCLE Credits: 2.0
Ethics Credits Included: 0.0

Wednesday, December 13, 2:00 p.m. - 4:00 p.m. ET
  • Webcast with Live Q&A
  • Telephone with Live Q&A

MCLE Credit: 2.0 (Ethics: 0.0)
Live-Interactive Credit: 2.0 (all dates, all formats) Live Interactive MCLE Credit Symbol
Registration Fee: $150

This program is a webcast/telephone replay of a live seminar held in October 2017. It will feature live Q&A.


Why Attend?

Understand what the insurance company is thinking, and obtain better outcomes

  • Explore a typical personal injury case from the all-important perspective of the insurance carrier
  • Understand what motivates the insurer to settle or fight
  • Improve your procedures at every step of the claims process

The overwhelming majority of personal injury cases involve insurance companies, yet lawyers—plaintiff side or defense—often fail to appreciate the factors motivating the insurance company to settle or fight. With the help of an insurance “insider,” recently retired from a major insurer, we’ll be able to explore those factors directly, and translate them into actions to be taken in your next PI case.

We’ll begin with three real case studies—settled, mediated, and tried to a verdict—and compare how our faculty of plaintiff’s counsel, defense counsel, and insurance representative might have valued the claim at every stage. Next, we’ll explore a typical bodily injury claim from inception to conclusion, with tips and insights provided at every stage, focusing on what is most important and often overlooked in the process. Specific topics will include:

  • First contact with the client, setting expectations, and what to include in your letter of representation to the insurance carrier
  • Coverage checks to make sure possible sources of recovery are being identified, and also how to deal with reservation of rights issues raised by a carrier
  • Investigation of the facts to identify parties and witnesses, and how to deal with such issues as recorded statements taken by insurance carriers, minimum property damage impact, and pre-existing injuries 
  • Evaluation of the damages to identify the strengths and weaknesses of the claim
  • Negotiation of the claim and strategies on setting up a strong negotiation game plan
  • Litigation tactics,  and the procedures that move the claim forward to a successful conclusion



Registration Deadlines:
Webcast: 10 minutes prior to seminar. If you register for a webcast the day of the seminar, your e-mail receipt will include a link to launch the seminar and download the materials.
Telephone: Online registration ends at 11:59 p.m. the day preceding the seminar
Call (800) 979-8253 to register up to one hour prior to the seminar

Cancellation Policy: Cancellation/transfer requests will be honored until 5:00 p.m. the day preceding the seminar. You will, however, be charged $40 if you cancel or transfer your registration to a different seminar after the link to the materials has been e-mailed by Virginia CLE.

Full refunds or transfers are available up to two days after a webcast in the unlikely event that you experience technical difficulties.

MCLE Credit Caveat: The MCLE Board measures credits by the time you spend in attendance. If you enter a seminar late or leave it early, or both, you must reflect those adjustments accurately in the credits you report on your credit reporting form. A code will be given at the end of the seminar, which must be written on your MCLE form.

Can't Attend?
E-mail to be notified when/if this program is made available as an online or USB seminar.
E-mail to be notified when/if this program's seminar materials are made available for sale.



2:00 Improving Your Results in Bodily Injury Claims Handling
3:45 Question-and-Answer Session
4:00 Adjourn
  • Q&A will be handled via chat room for Webcast attendees.
  • Q&A will be handled via e-mail for telephone seminar attendees.



Robert “Cham” Light / Lynchburg
Julie S. Palmer, Harman, Claytor, Corrigan & Wellman / Richmond
T. Vaden Warren Jr., The Warren Firm, PLLC / Charlottesville

Locations, Dates and Fees

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Our Address

  • 105 Whitewood Road
    Charlottesville, VA 22901


  • Virginia CLE® is the non-profit educational division of the Virginia Law Foundation.

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