If you receive the error "The information you have entered does not match a valid purchase", or encounter difficulty generating your certificate, please do not view the program again. Please email us at firstname.lastname@example.org with the following information. We will call you back and assist you in getting your certificate(s).
- Your name
- Your phone number
- Your Virginia State Bar Number (if you have one)
- The title of the seminar(s)
- The embedded codes
If you click the Generate Certificate button and nothing happens, please check the top and bottom of your screen for pop-up blocker warnings. Sometimes you can allow www.vacle.org pop-ups right from the warning by clicking on the Options button:
Otherwise, you may need to disable the pop-up blocker manually. Below are some links with specific instructions for different browsers: