Virginia CLE Job Openings

Virginia CLE® is non-profit Continuing Education provider dedicated to Virginia law and the Virginia legal community. An educational division of the Virginia Law Foundation, we also support its philanthropic activities.

Marketing and Customer Support Specialist

This job reports dually to the Director of Technology and the Director of Marketing and Communications. The functions and priorities of these closely-knit departments routinely intersect.

As a Customer Support Specialist, this person will be responsible for providing email and telephone support for Virginia CLE® customers for roughly half of each day, depending on the volume of issues. Customer issues mainly involve difficulties using our website to purchase or access our distance education products (on-demand videos, live webcasts and PDFs), such as login/account issues, checkout issues, online video questions and refund and transfer inquiries.

As a Marketing Support Specialist, this person will be responsible for ongoing support of marketing department activities and initiatives for Virginia CLE® and the Virginia Law Foundation, including preparation and review of print and digital marketing and fundraising materials, proofreading, customer research, data input, reporting, and database management.

S/he will assist in additional special projects as needed and as time allows, for the Director of Technology and/or Director of Marketing and Communications.


  • Customer service/marketing experience preferred
  • Excellent verbal and written communication
  • Professional phone and email etiquette with good typing skills
  • Effective listener and a personable, patient problem solver
  • Superior attention to detail
  • Willingness to dig in and become an expert in our products and processes
  • General computer savviness, including proficiency in Word and Excel in a Windows environment
  • HTML experience strongly preferred.
  • Experience in Dreamweaver, Photoshop, WordPress, Website Management, Social Media, E-Commerce, and/or Donor Management Software a plus
  • Experience in the law or legal industry a bonus

Virginia CLE® offers an extremely competitive benefits plan including over 12 paid holidays, over four weeks of PTO per year, long and short term disability insurance, vision insurance, life insurance, and free health and dental insurance options.

Qualified candidates should e-mail with a PDF copy of their resume and a cover letter (or email) describing their experience and how they can meet the requirements of this position.